Workflow Management: Models, Methods, and Systems
- 5h 28m
- Kees van Hee, Wil van der Aalst
- The MIT Press
- 2002
This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning and organization’s resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides as basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier for nonexperts to understand, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary.
About the Authors
Wil van der Aalst is Professor of Information Systems and Chair of the Information and Technology Department at Eidhoven University of Technology, the Netherlands.
Kees van Hee is Professor of Computing Science at Eindhoven University of Technology and Chairman of the Board of Deloitte & Touche Bakkenist.
In this Book
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Organizing Workflows
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Modeling Workflows
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Management of Workflows
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Analyzing Workflows
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Functions and Architecture of Workflow Systems
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Roadmap for Workflow System Development
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Sagitta 2000 Case Study
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Bibliography
