What People Want: A Manager's Guide to Building Relationships That Work
- 3h 57m
- Terry R. Bacon
- Intercultural Press
- 2006
What People Want, for the first time, addresses the changing demographics and differences in the workplace to highlight what matters most in employee-manager relationships. Based on first-of-its-kind research that assessed the needs of hundreds of professionals across a variety of industries, Terry Bacon explores in-depth the seven most important needs-for trust, challenge, self-worth, competence, appreciation, excitement, and an ability to develop and sustain an identity of merit.
About the Author
Terry R. Bacon, PhD, is founder and chairman of Lore International Institute, a global executive development firm specializing in executive assessment, education, coaching, and organizational development consulting. In the past three decades, he has taught, consulted with, and coached thousands of executives in Fortune 500 companies. His clients have included AT&T, American Express, General Electric, Ford, General Motors, General Dynamics, McDonald Douglas, Boeing, Siemens, Hewlett-Packard, Centex, Bank of America, Chase Bank, Nike, Raytheon, Westinghouse, Avaya, Fluor, KBR, and Cargill. Bacon is a prolific author and popular speaker. His most recent books are Winning Behavior, The Behavioral Advantage, Adaptive Coaching, Selling to Major Accounts, and Powerful Proposals. He lives in Durango, Colorado.
In this Book
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What People Want Most
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Being Worthy of Trust
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Setting the Right Tone
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Being Sensitive
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Respecting Others
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Making It Personal
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Respecting Yourself
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Keeping an Even Keel
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Behaving Badly (and How to Avoid It)
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Afterword
