Virtual Collaboration: Enabling Project Teams and Communities

  • 2h 54m
  • American Productivity & Quality Center
  • APQC
  • 2004

As organizations have become more dynamic, complex, and global, a new way of working has emerged. Whether due to travel restrictions or geographically dispersed teams and communities, an increasing number of employees are doing an increasing amount of work virtually. With this trend comes the need for effective collaboration across locations, enterprises, and geographies.

As organizations do more of their work and collaboration virtually, they need a new set of skills, techniques, and guidelines. Organizations succeeding at virtual collaboration have designed appropriate business and knowledge processes, created thoughtful policies, and monitored process implications and outcomes. They have trained their team leaders and members to deal with the unique challenges of working in a virtual environment, and they are getting desired results and benefits from this way of working.

This Best-practice Report identifies best practices in inventing and improving virtual collaboration approaches while retaining the benefits and characteristics of effective teams and communities from previous organizational forms. The purpose of this report is to guide the successful preparation, design, and implementation of virtual collaboration within an organization.

In this Book

  • Virtual Collaboration Overview
  • Strategies and Enablers for Effective Virtual Collaboration
  • Preparation for Effective Virtual Collaboration
  • Supporting Effective Virtual Collaboration
  • Measuring the Impact of Virtual Collaboration
  • Boehringer Ingelheim Pharmaceuticals Inc.
  • Bristol-Myers Squibb Co.
  • Cisco Systems Inc.
  • MWH Global Inc.
  • The St. Paul Companies Inc.

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