Value Creation in Management Accounting: Using Information to Capture Customer Value
- 2h 52m
- CJ McNair-Connolly, Lidija Polutnik, Riccardo Silvi, Ted Watts
- Business Expert Press
- 2013
Value creation is at the heart of an economic enterprise, defining its capability to serve customers and generate profits and growth. This fact has led to an ever-increasing set of tools and techniques that start with customers, focusing on serving their preferences from the very inception of a product until its disposal. And this data is required to implement a value creation approach that has its roots in the Management Accounting System (MAS). The resulting model is called the Value-based Cost Management System (VCMS). If you or any manager want to take the lessons you learned in product development, process management, and marketing, this book will help you extend this knowledge to your MAS. This book makes this transformation both logical and easy to implement, with a focus on the new types of information that can be garnered when the MAS is modified to fit the value creation approach. The authors of the book will provide, upon request, a simplified automated data collection template that will ease the implementation process.
In this Book
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A Focus on the Customer
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Customer Value-Add and Its Impact on Revenue
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Business Value-Add: Minimizing the Activities that Reduce Customer Value
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A Focus on Waste: Eliminating Nonvalue-Added Activities
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Multiplying Value
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Implementing a Value-Based Cost Management System—Part I: Scoping the Project
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Implementing a Value-Based Cost Management System—Part II: Collecting and Analyzing the Data
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Value Creation and Process Management
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Using VCMS in a Job Shop
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VCMS and Product/Service Development
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Building VCMS in to the Organization
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Revisiting the Basics
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Notes
