Unearthing Business Requirements: Elicitation Tools and Techniques
- 1h 38m
- Kathleen B. Hass, Rosemary Hossenlopp
- Management Concepts
- 2008
Learn how the business analyst works collaboratively with the project manager and other core team members to create plans that customize elicitation activities to the unique needs of the project. The author presents techniques used by successful business analysts and defines key business analysis terms.
Examine the principles and practices for pragmatic, effective requirements elicitation and learn how to work collaboratively with project members and other core team members. Discover the steps necessary to create customized elicitation activities for the unique needs of each project.
About the Authors
Rosemary Hossenlopp, PMP the president and founder of Project Management Perspectives, LLC, a Silicon Valley¬-based project management consulting and training firm. Ms. Hossenlopp provides consulting and training in a variety of areas, including process engineering, project management, and business analysis. She has 20 years of project experience and has created project offices, launched many generations of new products, and guided global process improvement initiatives. Her experience includes directing large, global initiatives at corporations, including AT&T Consumer Products, Apple Computer, Tandem Computer, and Compaq Computer. Ms. Hossenlopp received her B.S. from Oregon State University and M.B.A. from Santa Clara University in Santa Clara, California.
Kathleen Hass, PMP is the Project Management and Business Analysis Practice Leader for Management Concepts. A prominent presenter, author, and lecturer in strategic project management and business analysis, Ms. Hass’s expertise includes leading technology and software-intensive projects, building and leading strategic project teams, and conducting program management for large, complex engagements. She has more than 25 years of experience in project management and business analysis, managing large, complex projects in the airline, telecommunications, retail, and manufacturing industries and in the U.S. federal government.
In this Book
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Unearthing Business Requirements—Elicitation Tools and Techniques
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About This Book
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Introduction to Elicitation
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Build the Foundation
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Assess Project Size, Complexity, and Risk
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Conduct a Stakeholder Analysis
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Determine the Project Life Cycle
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Plan Requirements Activities
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Brainstorming
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Requirements Elicitation Workshops and Discovery Sessions
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Interviewing
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Surveys
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Documentation Review
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Analyzing Interfaces
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Eliciting Supplemental Requirements
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Summary
