Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health
- 5h 52m
- C. Jane Norman, Clifford L. Norman, Michael Maccoby, Richard Margolies
- John Wiley & Sons (US)
- 2013
We wrote this book because our experience convinces us that with the right kind of leadership, health care organizations can improve patient care, decrease per capita cost, and improve community health; however, we also see that current models of leadership and conceptual tools for change are inadequate. The purpose of this book is to provide a practical guide for the kind of leadership needed. It combines concepts and tools, theory and proven practice.
About the Authors
Michael Maccoby, PhD, is president of The Maccoby Group in Washington, DC and an associate fellow at the Said Business School, Oxford University.
Clifford L. Norman, MA, ASQ Certified Quality Engineer, is a consultant with Associates in Process Improvement (API) and co-owner of Profound Knowledge Products, Inc. He is a member of the American Society for Quality (ASQ)..
C. Jane Norman, BS, MBA, ASQ Certified Quality Engineer, is a consultant and president of Austin API, Inc. and Profound Knowledge Products, Inc.
Richard Margolies, PhD, is a psychologist and vice president of the Maccoby Group who assists leaders in developing their leadership and strategy.
In this Book
-
Introduction—From Management Myths to Strategic Intelligence
-
Why and How Health Care Organizations Need to Change
-
Leading Health Care Change
-
Developing a Leadership Philosophy
-
Leading with Strategic Intelligence and Profound Knowledge
-
Changing Health Care Systems with Systems Thinking
-
Statistical Thinking for Health Care Leaders—Knowledge about Variation
-
Understanding the Psychology of Collaborators
-
A Health Care Leader's Role in Building Knowledge
-
Three Case Studies—Mastering Change
-
Leading Change
