Training Evaluation Pocketbook, Second Edition

March 2014 marks publication of the 2nd edition of the Training Evaluation Pocketbook which explains - succinctly, visually and with abundant informative examples - how to measure training results. In order to 'demystify' the process of evaluating training events, the pocketbook identifies nine possible outcomes to measure: reaction to training, satisfaction with the way training was organised, knowledge acquisition, skills improvement, attitude shift, behaviour change, organisational results, return on investment and psychological capital. The book's authors are Paul Donovan and John Townsend who have also jointly written three other titles in the Pocketbook Series, namely: Facilitator's Training Needs Analysis Transfer of Learning.

About the Authors

Paul Donovan, MSc, Mgmt. MSc T&L, D.Soc.Sci. is School Director of Teaching and Learning at the school of Business and Law, NUI, Maynooth. He was previously Registrar and Head of Management at Irish Management Institute (IMI) specialising in Management Development. Before joining IMI he worked as a general operations manager with the Bord na Mona, the Irish Peat Development Authority. He was also training and development manager of Bord na Mona group. Paul has delivered executive development programmes in over 15 countries. He has written several peer reviewed articles, over 10 books in training and general management. He has contributed a column to HRD magazine for over 13 years. His research interest is the transfer of training. Paul holds two masters degrees from Trinity College Dublin and a doctorate from Leicester University.

John Townsend, BA MA MCIPD has built a reputation internationally as a leading trainer of trainers. He is founder of the highly-regarded Master Trainer Institute, a total learning facility located just outside Geneva which draws trainers and facilitators from around the world. He set up the Institute after 30 years’ experience in international consulting and human resources management positions in the UK, France, the United States and Switzerland – notably as a European Director of Executive development with GTE in Geneva where he had training responsibility for over 800 managers in 15 countries. During his long career as a trainer of trainers he has not only helped to spread the unique Master Trainer Institute philosophy across the world via his conferences, seminars and bestselling training videos, but also written a number of widely translated management and professional guides.