The Unstoppable Organization: Empower Your People, Engage Your Customers, and Grow Your Revenue
- 3h 40m
- Shawn Casemore
- Red Wheel/Weiser
- 2018
Regardless of the sector your organization operates within or its size, increasing employee performance, building customer loyalty, and growing revenue are likely your top priorities. How can you continually improve your employees' morale and performance in a sustainable way? How can you stay ahead of your customers' ever-changing needs without spending a fortune on technology? How will you survive financially amidst the rising costs of retaining talent, attracting customers, and introducing technology?
Whether you are a CEO, executive, or entrepreneur, in The Unstoppable Organization, Shawn Casemore will show you how to master the trilogy of success for unsurpassed performance as he shares insights, examples, and proven practices to:
- Engage your people to increase their productivity and morale.
- Empower your customers to become invested in and loyal ambassadors of your brand
- Gain clarity on where you should invest in order to achieve the highest possible ROI.
- Increase creativity within your organization to tackle and overcome emerging challenges.
- Prepare for the next generation of employees and customers.
Building and sustaining a highly competitive and profitable organization can be complex and confusing, but it needn't be. The Unstoppable Organization shares insights and examples of dozens of companies who are growing leaps and bounds over their competition, all with a stabilized and highly engaged workforce who help them connect and satisfy their customers each and every day.
About the Author
Shawn Casemore is widely recognized as an authority in employee and customer empowerment, helping organizations introduce and embrace empowerment as a key strategy to increasing employee autonomy, morale, and performance. After nearly two decades leading teams in the automotive, packaging, pharmaceuticals, electronics, and power generation industries, Casemore began his consulting practice in 2009 with the intention of helping CEOs and their organizations build stronger and more profitable companies with and through their people. Having worked with more than a hundred different executives from around North America since this time, Casemore is frequently in demand to speak on topics related to employee empowerment and engagement. His insights and ideas have been published Industry Week, Fast Company, Chief Executive, and The Globe and Mail.
In this Book
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Success or Failure in Business Relies on One Thing
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What We Believed to be True Isn't
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"Customerization": The Amazon Effect
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Value is in the Eye of the Beholder
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The Information Highway or Route 66?
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Dealing with the "Me" Generation
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Creating a Culture That Adds Value to Your Customers
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Growth is a Team Sport
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Empowering Your Customers
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Empowering Employees: The Customer-Employee Connection
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Empowering Your Brand
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Empowering Market Share
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Employees: Real Growth Hormone for Your Business
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Social Media: Strategy Versus Distraction
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Growth 6.0: Peer into My Crystal Ball
