The Thin Book of Trust: An Essential Primer for Building Trust at Work, Third Edition
- 1h 33m
- Charles Feltman
- Berrett-Koehler Publishers
- 2024
Best-selling author Charles Feltman updates his business classic, The Thin Book of Trust , with new resources and tools to build trust in the post-pandemic world.
Feltman's phenomenal bestseller with almost 100,000 copies sold across two editions outlines in a very simple and quick way the art of building trust between people in organizations as a core essential workplace competency.
The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.
The third edition includes a new study guide and a new resource download page.
Charles Feltman says: "Whether you lead others, contribute individually, or serve as a coach, consultant, facilitator, HR or OD professional, your ability to generate and sustain strong trust is critical to the success and well-being of your enterprise. It is my hope this new edition serves you well in becoming an exceptional trust-builder."
About the Author
Charles Feltman works with people who seek to grow themselves into the leaders those they serve need them to be. Charles has been coaching leaders and teams, and delivering leadership development programs worldwide, for over 25 years. This work has often included supporting individuals, teams, and entire organizations in becoming exceptional at building and maintaining strong trust as a foundation for success. In addition to coaching and consulting, Charles has served as a community mediator and facilitator for over 50 years, helping people confront and deal with issues of conflict, trust, betrayal, and reconciliation in their work, community, and personal lives.
In this Book
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Introduction—Trust in the Work Environment
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The Language of Trust
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Care—We're in This together
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Sincerity—I Mean what I say, Say What I Mean, and Act Accordingly
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Reliability—You can Count on Me to Deliver What I Promise
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Competence—I know I can do this—I don't know if I can do that
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Confronting Distrust
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When You've Betrayed Another's Trust
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Trust, Distrust, and the Brain
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Trust and Team Success
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Putting it into Practice
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Discussion Guide—The Thin Book of Trust
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Notes
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Trust at Work Field Guide
