The Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams
- 2h 37m
- Deborah Harrington-Mackin
- AMACOM
- 1994
Workplace teams need rules to be effective, just as professional sports teams do. This problem-solving ready-reference lays down the guidelines for team leaders and members. It covers the human factors and nitty-gritty details that can hamper teamwork, and discusses how to:
- define the roles and responsibilities of team members
- select team members and encourage positive behavior
- facilitate participation at team meetings
- deal with the fear of losing control
- evaluate and reward teams
- determine what kind of training to offer
The author uses bullet points to make tips and rules easy to grasp, and end-of-chapter questions and answers to illuminate key issues.
About the Author
Deborah Harrington-Mackin is president and founder of New Directions Management Services, specializing in training in total quality management, team building, work teams, customer service, and supervisory skills.
In this Book
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Getting Started
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Let's Meet: Team Meetings
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Team Behavior
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Problems of Fear and Control
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Team Decision Making and Problem Solving
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Evaluating and Rewarding Team Performance
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Training
