The Secrets of Facilitation: The SMART Guide to Getting Results with Groups, New and Revised
- 8h 10m
- Michael Wilkinson
- John Wiley & Sons (US)
- 2012
The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMART (Structured Meeting And Relating Techniques) approach, The Secrets of Facilitation can help to achieve stellar results when managing, presenting, teaching, planning, and selling, as well as other professional and personal situations.
This expanded edition includes new chapters on facilitating virtual meetings, cross-cultural teams, and large groups and conferences. It also provides a series of strategies for engaging teams, additional information about making meetings more productive, and further guidance on preventing dysfunctional behavior. In addition, the book contains a wealth of fresh case studies for both the beginner and the seasoned facilitator.
About the Author
Michael Wilkinson is founder and managing director for Leadership Strategies– The Facilitation Company, which specializes in facilitation training and in providing facilitators to lead executive retreats and task forces. He was named Facilitator of the Year by the Southeast Association of Facilitators in 2003 and is author of four books.
In this Book
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The Secrets of Facilitation—The SMART Guide to Getting Results with Groups, New and Revised
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Introduction To The Second Edition
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Introduction—A Powerful Secret
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What Is The Role Of A Facilitator?
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The Secrets To Questioning—Design Your Questions To Get Better Answers
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The Secrets To Preparing—Know Your 5 Ps
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The Secrets To Starting—Inform, Excite, Empower, Involve
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The Secrets To Focusing—Establish the Course, Avoid Detours
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The Secrets To Recording—The Power of the Pen—Use It, Don’t Abuse It, Make It Theirs
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The Secrets To Information Gathering—Know Your Tools and How to Use Them
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The Secrets To Closing—Review, Define, Evaluate, End, Debrief
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The Secrets To Managing Dysfunction—Conscious Prevention, Early Detection, Clean Resolution
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The Secrets To Consensus Building—Create and Maintain a Consensus-Focused Process
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The Secrets To Energy—Set the Pace, Anticipate the Lulls, React Accordingly
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The Secrets To Agenda Setting—Adapt Your Agenda to Address the Need
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The Secrets To Facilitating Virtual Meetings—Keep Everyone Focused and Engaged
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The Secrets To Facilitating Large Groups And Conferences—Use the Power of Process to Guide and Engage
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The Secrets To Facilitating Cross-Cultural Groups—Recognize Your Own Biases to Better Adapt to the Culture of Others
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The Secrets To Building An Internal Facilitator Capability—Build the Case, Raise Awareness
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Special Topics
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Epilogue
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Resource Guide For Facilitators
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70 Secrets Of Facilitation
