The Power of Positive Criticism
- 2h 25m
- Hendrie Weisinger, Ph.D.
- AMACOM
- 2000
Some people just can’t take criticism. And some people just can’t give it – at least not in a positive, motivating way. This shouldn’t be surprising – criticism is emotionally charged and wrought with negative connotations. But the ability to give and take criticism well is crucial to both business and personal success. Used poorly, criticism wreaks havoc and damages relationships – but used effectively, it’s a powerful force for positive change.
If you want to improve your skills in this important area, The Power of Positive Criticism will help. Written by a renowned authority on criticism and anger management, this empowering book shows you how to transform criticism (whether between you and your boss, your coworkers, your clients, or your subordinates) from a potentially disastrous, counterproductive run-in into an energizing, constructive encounter that’s beneficial to all parties involved.
The Power of Positive Criticism provides potent tools to help you hone your criticism skills, including: the Criticism Inventory, a valuable aid enabling you to gather the information that will help facilitate your abilities in giving and taking criticism; 20 invaluable tips to help you master the skills of positive criticism; and a collection of the most frequently encountered, difficult criticism situations that occur in the workplace – along with practical, proven methods for dealing with them. With these tools and the numerous real-life scenarios provided, The Power of Positive Criticism shows you how to:
- Transform initially negative criticism into positive criticism.
- Stay cool, calm, and collected when giving or getting criticism.
- Use criticism to motivate, influence, educate, develop, teach, and build relationships.
- Criticize your boss -- without getting fired.
The benefits of being able to give and take criticism positively are many, including greater job enjoyment and satisfaction, better working relationships, enhanced mental health, improved self-esteem, a higher level of productivity, and a competitive edge to ensure success. With this unique book you’ll harness the power of positive criticism – and experience all those benefits and more.
About the Author
Hendrie Weisinger, Ph.D., is a licensed psychologist, the originator of “Criticism Training,” and a leading authority in the areas of emotional intelligence and anger management. He has made more than 200 appearances on television and news programs, including Oprah and The Today Show. A frequent speaker and workshop leader, Dr. Weisinger has led hundreds of criticism seminars for Fortune 500 companies, school systems, government agencies, and professional associations, and he teaches in executive education across the country. His previous books include Emotional Intelligence at Work and Dr.Weisinger’s Anger Workout Book. He lives in Westport, Connecticut.
In this Book
-
Introduction
-
Befriend Criticism
-
Criticize Strategically
-
Be Improvement-Oriented
-
Protect the Self-Esteem
-
Choose the Right Words
-
Criticize Your Criticisms
-
Involve Your Recipient
-
Remember the Merits… Without the “But”
-
Tell Them What You Want
-
Be Timing-Oriented
-
Use Questions Socratically
-
When Words Don't Work, Use Your Actions
-
Use Your Expectations
-
Acknowledge That It's Subjective
-
Put Motivation in Your Criticisms
-
Use Their World
-
Follow Up, Follow Up, Follow Up
-
Know Your Criteria for Criticizing
-
Listen to Yourself
-
Stay Cool, Calm, and Collected
-
Tips in Action
-
So You're Afraid to Criticize Your Boss?
-
The Wrath of Criticism
-
It's Personal, Not Business
-
Criticism Among Equals
-
In the Line of Fire
-
Criticism in Groups
-
“I Lost It in the Sun”
-
When the Customer Isn't Right
-
“That's a Terrible Idea”; “It Won't Work”; “Nobody Cares”
-
When You're the Fall Guy
-
Friendship Harassment
-
When Criticism Is Ethical
-
I Heard It Through the Grapevine
-
I Knew Him When…
-
A Positive Critic
