The Outward Mindset: How to Change Lives and Transform Organizations, Second Edition

  • 2h 31m
  • The Arbinger Institute
  • Berrett-Koehler Publishers
  • 2019

The new edition of an international bestseller helps individuals and organizations shift to a new mindset that will improve performance, spark collaboration, accelerate innovation, and make your life and the lives of everyone around you better.

Without even being aware of it, many of us operate from an inward mindset, a single-minded focus on our own goals and objectives. This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organizations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes.

The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap. This new edition includes a new preface, updated case studies, and new material covering Arbinger's latest research on mindsets. In the long run, changing negative behavior without changing one's mindset doesn't last—the old behaviors always reassert themselves. But changing the mindset that causes the behavior changes everything.

About the Author

The Arbinger Institute is a worldwide training, consulting, and coaching organization whose programs and methodologies are based on forty-five years of research in the psychology of human behavior and motivation and more than thirty-five years of experience working with organizations worldwide. Headquartered in the United States, Arbinger has operations around the world, including throughout the Americas, Europe, Africa, the Middle East, India, Oceania, and Asia. To learn more about how Arbinger’s work can help you or your organization, please visit www.arbinger.com.

In this Book

  • A Different Approach
  • What Drives Performance
  • Isolated or Together?
  • Two Mindsets
  • Seeing Truthfully
  • Getting Out of Our Own Way
  • The Lure of Inwardness
  • The Outward-Mindset Solution
  • The Outward-Mindset Pattern
  • Applying the Outward-Mindset Pattern
  • Don't Wait on Others
  • Start with Mindset
  • Mobilize around a Collective Goal
  • Allow People to be Fully Responsible
  • Shrink Distinctions
  • Turn Systems Outward
  • Implement a Game Plan
  • The Road Ahead
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