The Other Kind of Smart: Simple Ways to Boost Your Emotional Intelligence for Greater Personal Effectiveness and Success
- 3h 25m
- Harvey Deutschendorf
- AMACOM
- 2009
We have known for years that the difference between those who become successful in life and those who struggle is their degree of emotional intelligence (EI), or "people skills.” Now, The Other Kind of Smart shows readers how they can increase their emotional intelligence and overcome the barriers that are preventing them from realizing their true potential.
Emotional intelligence coach Harvey Deutschendorf has shown thousands of people how to relate emotional intelligence to everyday situations. Here, he uses the proven techniques of storytelling, combined with quotes and exercises, to show readers how to apply the principles of EI on the job. Filled with real-life scenarios and solutions, the book offers tools that will bring results in as little as five minutes a day and shows how to develop stress tolerance, cultivate empathy, increase flexibility with co-workers, boost assertiveness, and resolve problems successfully. Complete with an EI quiz that will help readers measure their own level of emotional intelligence, this invaluable guide will enable everyone to improve their relationships and increase their effectiveness at work in a practical, accessible way.
About the Author
Harvey Deutschendorf (Alberta, Canada) is an emotional intelligence coach who has worked in the field of EI for more than 10 years, and a Certified Administrator of the BarOn EQI, the first scientifically valid test for emotional intelligence approved by the American Psychological Association.
In this Book
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The Other Kind of Smart—Simple Ways to Boost Your Emotional Intelligence for Greater Personal Effectiveness and Success
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Introduction
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What Is EI?
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The Business Connection
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Inspiring Workplaces
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Success Throughout Your Life
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Emotional Self-Awareness
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Assertiveness
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Self-Regard
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Self-Actualization
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Independence
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Empathy
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Healthy Relationships
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Social Responsibility
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Problem Solving
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Reality Testing
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Flexibility
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Stress Tolerance
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Impulse Control
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Happiness
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Optimism
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Assessing Your EI—Getting Real About Your Life
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Increasing Your EI—Where Do I Begin?
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Questions and Answers
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Mini EI Quiz
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Recommended Reading
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Websites
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Organizations for Boosting EI