The No Complaining Rule: Positive Ways to Deal with Negativity at Work
- 1h 16m
- Jon Gordon
- John Wiley & Sons (US)
- 2008
Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. "In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, Jon Gordon, a bestselling author, consultant and speaker, shares an enlightening story that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude." Based on one company’s successful No Complaining Rule, the powerful principles and actionable plan are practical and easy-to-follow, making this book an ideal read for managers, team leaders and anyone interested in generating positive energy.
About the Author
Jon Gordon is a speaker, consultant, and author of the international bestseller The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy, which has inspired readers the world over. He and his books have been featured on CNN and on NBC's Today show, and in Forbes, Fast Company, O: The Oprah Magazine, the Wall Street Journal, and the New York Times. Clients such as the Jacksonville Jaguars, the PGA Tour, Northwestern Mutual, JPMorgan Chase, and Publix Supermarkets also call on Jon to get their team "on the bus" and moving in the right direction. Jon also impacts thousands of teachers and students each year through his work with schools, universities, and nonprofit organizations. He is a graduate of Cornell University and holds a master's degree in teaching from Emory University.
In this Book
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The No Complaining Rule—Positive Ways to Deal with Negativity at Work
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Introduction
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Hope
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On Fire
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Morale
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The Phone Call
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The Real Problem
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Traffic
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The Talk
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The Cost of Negativity
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It Could Be Worse
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Cancer
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The Positive Road
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The Complaining Fast
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Three No Complaining Tools
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No News Is Good News
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Fundamentals of Prosperity
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The Bloggers
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The Yard Guy
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Friday
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The Meeting
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Positive Principles
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Questions
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More Traffic
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Sunday
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Monday
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Hope Shares the No Complaining Rule
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The Rollout
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Play to Win
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Hope Receives the News
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Six Months Later
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It’s All Good
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No Complaining Rule Action Plan
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No Complaining Week Personal Action Plan
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Are You a Complainer? Assessment