The Live Enterprise: Create a Continuously Evolving and Learning Organization

Transform your organization into a constantly learning, ever-evolving industry leader with the proven operating model of leading global firms.

For decades, leaders of large, complex organizations have been rightfully encouraged to run their organizations like lean, agile startups. More often than not, they place their bets on trends like digital transformation or design thinking. Well-intended, yet in isolation they are not enough.

There’s another, better way to drive durable, effective change in your organization, and it’s been proven effective by global IT and business consulting leader Infosys. The Live Enterprise operating model provides a clear path to transform large complex businesses into agile, digital ecosystems that evolve with changing market needs and scale to any size.

You’ll learn how to apply the benefits of the startup operating model―but go much further. This groundbreaking guide addresses issues critical to transform large organizations, such as:

• Create an organizational structure that drives collaboration, innovation, strategic alignment, and new culture across distributed interconnected teams
• Respond quickly yet thoughtfully―and scientifically―to opportunities to create valuable new employee and customer experiences
• Reengineer your value chain to see what’s missing, what can be improved, and what can be eliminated to generate exponential value
• Automate systems so routine decisions can be acted upon with maximum human intuition and minimum human intervention

Groundbreaking in theory and long-term strategy, this game-changing guide includes practical steps you can take now―for immediate, concrete results―while laying the groundwork to operate with agility in the future.

The application of Live Enterprise enabled Infosys to make the kinds of changes during the COVID crisis to not only survive but drive outstanding financial results. Now, you can use this innovative approach to position your company for the highly unpredictable future ahead.

About the Authors

Jeff Kavanaugh is Vice President and Global Head of the Infosys Knowledge Institute, the research and thought leadership arm of tech services leader Infosys. He also serves as an adjunct professor at the Jindal School of Management at the University of Texas at Dallas. In 2018, he launched the Knowledge Institute, an award-winning team of producers, editors, journalists, and analysts, that reaches a large global audience. Jeff is the author of the book Consulting Essentials: The Art & Science of People, Facts, and Frameworks and has been published in Harvard Business Review and other leading periodicals. Jeff has presented at the World Economic Forum in Davos and the United Nations and is a regular speaker and chair at conferences in the US and Europe. He also serves as an advisor to the United Nations, universities, and early stage companies. He lives in the Dallas/Ft. Worth area.

Rafee Tarafdar is CTO-Strategic Technology Group at Infosys. Over 22+ years of his career, he has worked with hundreds of Fortune 500 enterprises and their leaders across the globe, helping them transform from traditional brick and mortar businesses to operate like digital natives that are continuously evolving and learning. He founded and incubated the Strategic Technology Group, comprising power programmers and chief architects who are spearheading the digital transformation for Infosys clients. At Infosys, over the last 3 years he has been driving Infosys’s own transformation to be a Live Enterprise, and he is now working with their strategic clients to help them transform to be a Live Enterprise. He is a regular speaker and writer on digital transformation and modernization. He lives in Bangalore, India.