The Leader's Guide to Managing Risk: A Proven Method to Build Resilience and Reliability

  • 4h 45m
  • K. Scott Griffith
  • HarperCollins Leadership
  • 2023

Be prepared for the dangerous and largely unknown risks that threaten your business and learn how to survive and thrive when uncertainty hits.

Leaders today must navigate their teams and organizations through unprecedented levels of uncertainty. It feels like every year there is some-game changing technology or catastrophe that gives rise to a “new normal” and sends businesses scrambling for how to rethink themselves to operate under these new conditions.

In The Leader’s Guide to Managing Risk, K. Scott Griffith, a former airline pilot, socio-technical physicist, and author of the first independently-audited high reliability and just culture model offers practical and proven methods to build processes that will withstand the winds of uncertainty while driving success. By understanding that organizations are people operating within systems, leaders of all kinds will build reliability and resiliency into their culture and set up their business to withstand the next big changes that come their way.

  • Learn a new way of seeing, understanding, and managing risk.
  • Understand how people and systems interact in organizations and how to build processes that increase resilience and performance.
  • Collaborate with all stakeholders, including employees, to help you foresee dangers and achieve sustainable reliability.
  • Implement proven methods from Scott’s award-winning model that is being used in some of the most prestigious healthcare, EMS, and transportation companies in the world.
  • Achieve independent validation of success through certification.

Don’t let your promotion become a trial by fire. Turn to this book to hit the ground running.

About the Author

K. Scott Griffith is the founder and managing partner of SG Collaborative Solutions, LLC. He is the author of the world's first Collaborative High Reliability® and Collaborative Just Culture® improvement programs, independently audited and certified by DNV, a world-leading international accreditation organization. His new book, "The Leader’s Guide to Managing Risk – A Proven Method to Build Resilience and Reliability," is scheduled for release November 7, 2023 by HarperCollins Leadership.

Scott gained his reputation for world-class reliability and collaborative skills through success in high-consequence industries across the globe. He came to prominence as a leader in the field of aviation as an international airline captain and chief safety officer at American Airlines, and is widely recognized as the father of the airline industry’s landmark Aviation Safety Action Programs (ASAP). He is the recipient of the Flight Safety Foundation’s Admiral Luis de Florez Award for his outstanding contribution to aviation safety. He is the three-time recipient of the Federal Aviation Administration’s Good Friend Award. Throughout his career, Scott has worked closely with government regulators in several high-consequence industries worldwide.

In this Book

  • Introduction: Blind Spots
  • Prologue: Flight 191
  • A Better Business Model
  • Seeing and Understanding Risk
  • System Reliability
  • Human Reliability
  • Organizational Reliability
  • Predictive Reliability
  • Big Challenges
  • Flipping the Iceberg
  • Epilogue
  • Key Takeaways
  • About SG Collaborative Solutions
  • About DNV
  • Further Reading
  • Endnotes
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