The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation

  • 11h 37m
  • Sandy Schuman
  • John Wiley & Sons (US)
  • 2005

Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on

  • Creating positive ongoing client relationships
  • Building trust and improving communications
  • Facilitating group brainstorming sessions
  • Drawing out the best in people
  • Developing a collaborative environment
  • Designing and facilitating dialogue
  • Managing conflicting agendas
  • Working with multicultural groups
  • Using improvisation
  • Understanding virtual meetings
  • Facilitating team start-up
  • Assessing group decision processes
  • Building expertise in facilitation
  • Reviewing core facilitation competencies
  • Modeling positive professional attitudes

About the Editor

Sandy Schuman has been helping organizations work more effectively to solve complex problems and make critical decisions for more than thirty years. He facilitates problem-solving and decision-making processes for a wide variety of public management and policy issues; works with organizations to develop a more collaborative culture; and provides training in group facilitation, decision making, communication, systems thinking, conflict management systems, public involvement, and information management. He is qualified on the National Roster of Environmental Dispute Resolution and Consensus Building Professionals and Sub-Roster of Transportation Mediators and Facilitators of the U.S. Institute for Environmental Conflict Resolution and the Roster of REDRESS Mediators of the U.S. Postal Service.

Schuman is a research associate of the Center for Policy Research, University at Albany, SUNY, and president of Executive Decision Services LLC, a consulting firm in Albany, New York. He moderates the Electronic Discussion on Group Facilitation and is the editor of Group Facilitation: A Research and Applications Journal. He helped found the International Decision Conferencing Forum and the New York State Forum on Conflict and Consensus and is cochair of the Ethics and Values Think Tank of the International Association of Facilitators.

He holds a Ph.D. in organization behavior from the University at Albany, SUNY, where he also earned his M.P.A., and a B.S. in natural resources management from Cornell University. His work has been published in Interfaces, Information and Management, Journal of Policy Analysis and Management, Quality Progress, Government Technology, Fisheries, Journal of Extension, The Search for Collaborative Advantage (Sage Publications), Organizational Decision Support Systems (North-Holland Press), and New York State in the Year 2000 (SUNY Press).

In this Book

  • A Superlative Task
  • The Big Picture Chapter—Creating an Ongoing Client Relationship
  • The Skilled Facilitator Approach
  • Facilitation—Beyond Methods
  • Eight Ps of Effective Facilitation Planning and Preparation
  • The Architecture of Participation
  • Building Trust—The Great Enabler
  • Facilitation of Group Brainstorming
  • Promoting Mutual Understanding for Effective Collaboration in Cross-Functional Groups with Multiple Stakeholders
  • A Procedural Analysis of Group Facilitation—A Communication Perspective
  • Graphic Facilitation—The Art of Drawing Out the Best in People
  • Creating a Positive Participatory Climate—A Meaning-Centered Counseling Perspective
  • How to Build a Collaborative Environment
  • Effective Strategies for Designing and Facilitating Dialogue
  • Dynamic Facilitation—Design Principles From the New Science of Complexity
  • Facilitating the Whole System in the Room—A Theory, Philosophy, and Practice for Managing Conflicting Agendas, Diverse Needs, and Polarized Views
  • Successfully Facilitating Multicultural Groups
  • Improvisation in Facilitation
  • Facilitation of the Future—How Virtual Meetings are Changing the Work of the Facilitator
  • The Team Start-Up—A Scripted Approach to Facilitating the Start of an Effective Work Team
  • Facilitating Large Group Meetings That Get Results Every Time
  • Facilitating Communication in Group Decision-Making Discussions
  • Consensus Building—Strategies for Resolving Disagreement
  • Quality Without a Name
  • Facilitating Participatory Evaluation Through Stories of Change
  • Assessing the Effectiveness of Group Decision Processes
  • Facilitator Core Competencies as Defined by the International Association of Facilitators
  • Operational Dimensions of the Profession of Facilitation
  • How to Build Your Expertise in Facilitation
  • Dimensions of Facilitator Education
  • Facilitator Values and Ethics
  • Facilitation from the Inside Out
  • The Gift of Self—The Art of Transparent Facilitation
  • Affirmative Facilitation—An Asset-Based Approach to Process Consultations
  • References
  • How to Use the CD-ROM
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