The Health Care Data Guide: Learning from Data for Improvement
- 7h 45m
- Lloyd P. Provost, Sandra K. Murray
- John Wiley & Sons (US)
- 2011
The Health Care Data Guide is designed to help students and professionals build a skill set specific to using data for improvement of health care processes and systems. Even experienced data users will find valuable resources among the tools and cases that enrich The Health Care Data Guide. Practical and step-by-step, this book spotlights statistical process control (SPC) and develops a philosophy, a strategy, and a set of methods for ongoing improvement to yield better outcomes.
Provost and Murray reveal how to put SPC into practice for a wide range of applications including evaluating current process performance, searching for ideas for and determining evidence of improvement, and tracking and documenting sustainability of improvement. A comprehensive overview of graphical methods in SPC includes Shewhart charts, run charts, frequency plots, Pareto analysis, and scatter diagrams. Other topics include stratification and rational sub-grouping of data and methods to help predict performance of processes.
Illustrative examples and case studies encourage users to evaluate their knowledge and skills interactively and provide opportunity to develop additional skills and confidence in displaying and interpreting data.
About the Authors
Lloyd P. Provost is a cofounder of Associates in Process Improvement, the developers of the Model for Improvement roadmap and the Quality as a Business Strategy template for focusing organizations on improvement. Lloyd is a senior fellow at the Institute for Healthcare Improvement, where he supports the use of data for learning in programs.
Sandra K. Murray is a principal in Corporate Transformation Concepts, an independent consulting firm. She is faculty for the Institute for Healthcare Improvement's year-long Improvement Advisor Professional Development Program and their Breakthrough Series College. Sandra has taught numerous programs through the National Association for Healthcare Quality. Her active cohort of client organizations encompasses the spectrum of health care delivery.
In this Book
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Improvement Methodology
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Using Data for Improvement
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Understanding Variation Using Run Charts
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Learning from Variation in Data
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Understanding Variation Using Shewhart Charts
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Shewhart Chart Savvy: Dealing with Some Issues
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More Shewhart-Type Charts
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Special Uses for Shewhart Charts
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Drilling Down into Aggregate Data for Improvement
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Learning from Individual Patient Data
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Learning from Patient Feedback to Improve Care
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Using Shewhart Charts in Health Care Leadership
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Case Studies Using Shewhart Charts
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