The Hamster Revolution: How to Manage Your Email Before it Manages You

Do you spend so much time dealing with e-mails--reading them, writing them, responding to them, responding to responses--that you feel like you're just going round and round and getting nowhere? Meet Harold, an HR director so overwhelmed by email he feels like a hamster on a wheel. Just in time, Harold meets a coach--a leading expert on email efficiency and etiquette with a simple system that helps Harold eliminate needless emails, write better messages, and file and find information in a flash. He gets immediate results--and reclaims his life.

This delightful and much-needed fable is based on the authors' extensive experience helping employees at companies like Clear Channel, Procter and Gamble, and Pfizer manage e-mail more efficiently. The book includes a remarkable case study of the authors' work with Capital One, where employees estimated they saved thirteen days a year by applying Hamster Revolution techniques. This book is perfect for time-starved professionals eager to restore balance and order to their busy lives.

About the Authors

Mike Song is one of America’s leading experts on email efficiency and etiquette. A sought-after corporate trainer and keynote speaker, he’s helped more than 5,000 professionals take back their lives by managing email more effectively. Mike’s speaking and training engagements combine hard-hitting research, humorous stories, and hundreds of best practices to produce results. An ardent researcher, Mike has spent over five years amassing and analyzing data from more than 7,500 workplace surveys on email, information storage, and business meetings. He is co-founder and CEO of Cohesive Knowledge Solutions. Among Mike’s clients are such industry leaders as Allianz, Clear Channel, Merck, Fox, HP, and Nestle.

Vicki Halsey, Ph.D., is the Vice President of Applied Learning for The Ken Blanchard Companies. She is a valued presenter, keynote speaker, consultant, coach, author, and trainer, who also teaches in the MSEL program at University of San Diego. Vicki’s expertise in optimal learning strategies, leadership, and blended solutions combine together as she designs and delivers innovative, high-impact leadership, and team and customer service programs. Her passion is helping professionals regain balance and meaning in their lives, so that they return home from work happy and ready to enrich the lives of their families. A partial list of Vicki’s clients include: Nike, Oracle, ADP, KPMG, Nokia, Toyota, NBA, Pfizer, GAP, Merrill Lynch, Wells Fargo, Gillette, and Procter & Gamble.

Tim Burress is the President and Sr. VP of Training for CKS. He is a talented keynote speaker and trainer. Tim has a 20-year record of excellence in sales, marketing, and training design and delivery. Before co-founding CKS in 2003, Tim was a Director of Learning and Development at Pfizer. Over the past ten years, Tim has helped over 12,000 professionals manage their information more efficiently. Tim co-developed the acclaimed Info-Excellence Seminar series, which helps teams overcome info-glut and manage information more efficiently. Tim has provided training for: Capital One, Procter & Gamble, Centex, Progressive, and Pfizer.