The Global Healthcare Manager: Competencies, Concepts, and Skills

Opportunities in healthcare can lead managers to new departments, to other health systems, or even around the globe. Healthcare managers who take on assignments in North America and around the world must be equipped with the knowledge and tools to work effectively with the systems, cultures, governments, and management teams of their new environments. As the profile of the global healthcare manager grows, so too does the need for future leaders to develop the skills and competencies necessary to achieve organizational success while improving the health of individuals and populations.

The Global Healthcare Manager: Competencies, Concepts, and Skills provides a comprehensive overview of healthcare management and leadership in a global context, with real-world perspectives from a broad range of countries, cultures, and delivery settings. Written for both students and practitioners, the book addresses the growing diffusion of diverse managerial concepts, theories, and technologies across the world’s health systems.

The text carries a strong cross-cultural emphasis, with chapters written by international authors who are experts on the health systems of specific countries. Key concepts are reinforced through examples, case studies, vignettes, exercises, and practical recommendations and guidelines.

The book is organized into four parts:

• Essential Health Services Management Concepts and Practices
• Leadership, Organizational Design, and Change
• Managing the Organization–Environment Interface
• Looking Ahead in Global Health Management

Today’s global healthcare landscape requires managers to be effective leaders and change agents, with the ability to achieve positive health outcomes while navigating a dynamic and increasingly complex environment. The Global Healthcare Manager: Competencies, Concepts, and Skills acknowledges this complexity and equips readers with the tools they need to meet and overcome their management challenges.

About the Author

Michael Counte, PhD, is a professor in the Department of Health Management and Policy in the College for Public Health and Social Justice at Saint Louis University. Dr. Counte has been involved in the design of multi-disciplinary programs within public health, medical and health services management programs.

Bernardo Ramirez, MD, is associate professor and director of global health initiatives, for the Department of Health Management and Informatics at the University of Central Florida. His background includes clinical practice and administrative work from the hospital departmental level to health systems reform, planning and policy.

Daniel J. West, Jr., PhD, FACHE, FACMPE,, is the chair and professor in the Department of Health Administration and Human Resources at the University of Scranton. With 40 years of healthcare management, consulting, and leadership experience, Dr. West teaches in the Graduate School at the University of Scranton and has specialized in international health care, globalization, multiculturalism, and diversity management.

William Aaronson, PhD, is associate professor and founding chair of the Department of Health Services Administration and Policy in the College of Public Health at Temple University. Dr. Aaronson has considerable international experience including delivery of executive training programs for health system leaders and collaborative research with local faculty in numerous countries.