The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals, Second Edition
- 3h 31m
- Tom W. Goad
- AMACOM
- 2010
Successful organizations depend on training to keep them viable…but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques.
Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to:
- Select media and delivery methods
- Prepare and give effective presentations
- Communicate with learners and get them involved
- Ask the right kind of questions
- Cope with behavior problems
- Give and receive feedback
- Put objectives to the test
- And more
Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.
About the Author
TOM W. GOAD has 35 years of experience as a trainer and human resources development expert. He is widely published in the HR field, and is the author of the first edition of The First-Time Trainer, as well as the classic text Delivering Effective Training. He lives in San Diego.
In this Book
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The First-Time Trainer—A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals, Second Edition
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About the Revised Edition
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A Word for the First-Time Trainer
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Introduction
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Facilitate Learning
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Focus on Performance
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Focus on Learning
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Be Prepared
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Deliver Effectively
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Get Learners Involved
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Get Feedback
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Improve Continuously
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Resources for the First-Time Trainer
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Additional Trainer Guidelines