The First-Time Manager's Guide to Performance Appraisals
- 2h 19m
- Diane Arthur
- AMACOM
- 2008
For those who dread conducting their first performance appraisal, this book provides expert guidance.
If you’re like many novice managers, one area in particular may seem especially daunting: the dreaded performance appraisal. Although you’ve been on the receiving end of appraisals, you’ve never given much thought to how your own manager pulled it all together. Now that evaluating the work of your employees is part of your job, you’re going to need to get up to speed fast.
The First-Time Manager’s Guide to Performance Appraisals gives you the skills, confidence, and guidance you need to get the most from the performance appraisal process . . . and from your people. With the same brand of accessible and sage advice readers have come to rely on from The First-Time Manager, this helpful guide provides straightforward, useful information that will show you the best ways to:
- review an employee’s past performance
- prepare for the face-to-face meeting
- assess how successful the employee has been at meeting goals
- set new objectives
- help develop career plans
- evaluate performers at every level
- understand the importance of coaching and counseling throughout the year
- write up the appraisal and use ratings
- follow up effectively
Filled with ready-to-use tools including sample dialogues, phrases, and documents—as well as plenty of useful tips—The First-Time Manager’s Guide to Performance Appraisals is an indispensable resource for anyone managing employees. Whether you’re a newly hired or promoted manager or a more experienced manager who wants a refresher course on performance-appraisal basics, this book provides the information you need to feel self-assured and capable of handling even the most complicated or difficult review.
About the Author
Diane Arthur is president of Arthur Associates Management Consultants, Ltd., a human resources development firm. She has more than 30 years of experience as a consultant, workshop leader, and lecturer. She is the author of numerous books, including Recruiting, Interviewing, Selecting & Orienting New Employees, Managing Human Resources in Small & Mid-Sized Companies, and The Complete Human Resources Writing Guide.
In this Book
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Performance Appraisals—An Overview
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Managers as Coaches
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Managers as Counselors
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The Golden Rules of Performance Appraisals
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Gathering Information
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Preparing to Conduct Appraisals on Former Coworkers
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Forms and Ratings
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Writing Guidelines
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How to Begin
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What to Discuss
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How to Listen Actively
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How to Act—The Importance of Body Language
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How to Handle Challenging Performance-Appraisal Situations
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How to Avoid Typical Performance-Appraisal Pitfalls
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How to Conduct Appraisals on Different-Performance-Level Employees
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Performance Appraisals for Employees Who Telecommute
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