The Everything HR Kit: A Complete Guide to Attracting, Retaining, and Motivating High-Performance Employees

  • 3h 45m
  • David Baker, John Putzier
  • AMACOM
  • 2011

Whether or not an organization has a Human Resources department, chances are it could benefit from some informed, practical and cutting edge HR know-how. The Everything HR Kit paves the way for any company—large or small—to reduce employee turnover, improve the quality of its people, and successfully manage their performance. This user-friendly guide takes readers step-by-step through all the best practices of recruiting, interviewing, screening, selecting, and managing employee performance.

Filled with customizable tools and practical guidance, this is a handy and essential toolkit that will improve the HR-related processes in any organization.

About the Authors

John Putzier, M.S., SPHR, is a best-selling author, and is the president of FirStep, Inc., a performance improvement consultancy founded in 1985. John is a noted expert on current and emerging workplace issues and trends, and a regular media source, appearing on CNN, NPR, and ABC News, and in the Wall Street Journal, USA Today, and many other publications.

John has served on the adjunct faculties of Carnegie Mellon University and Robert Morris University, where he taught human resource management and organizational behavior.

In 1994, John was awarded the highest lifetime certification, SPHR (Senior Professional in Human Resources), granted by the Society for Human Resource Management Certification Institute. He was the founder and past president of the SHRM High-Tech-Net and the National Speakers Association Pittsburgh. He has served on the board of directors of the Pittsburgh Human Resources Association, and as a judge for the People Do Matter Awards program.

As a professional speaker, consultant, trainer, and author, John is a sought-after presenter at conferences and associations across the country and around the world, and has even been invited to address the HR Summit in Singapore.

Through the study of demographics and psychographics, John always stays ahead of the curve on current and emerging workplace issues and trends. His presentation and facilitation style is direct, pragmatic, and sometimes even irreverent; however, his concepts and philosophies are rooted in sound organizational behavior and theory.

David J. Baker, M.A., SPHR, is a renowned expert in the field of human resources, and is managing director and CEO of HC Advisors, LLC (aka Human Capital Advisors), an HR consulting firm that specializes in implementing turnkey HR solutions. Dave developed his expertise by implementing HR operations in small to medium-sized companies, having served as the human capital partner for one of the largest venture capital firms in the country and creating the HR function in five national firms over the past 20 years.

Dave has been a guest speaker at numerous colleges and universities, including the University of Pittsburgh, Duquesne University, Saint Francis University, Clarion University, Carlow University, Chatham University, and Saint Vincent College, and has presented his "Hidden Secrets to Job Search Mastery" workshop to more than 3,000 people.

In 1993, Dave was awarded the highest lifetime certification, SPHR (Senior Professional in Human Resources), granted by the Society for Human Resource Management Certification Institute. He has served on the boards of the Pittsburgh Human Resources Association, McGuire Home, and the Pittsburgh Venture Capital Association.

As a consultant, professional speaker, career coach, and HR expert, David has presented his unique perspective on a variety of HR topics at numerous conferences and workshops. His HR "Concierge Service" brings together some of the most talented service providers in the country, from employment lawyers and headhunters to executive coaches, trainers, and insurance brokers—a network of world-class experts. There isn't anything that this team hasn't seen or solved.

In this Book

  • Preliminary Tools
  • Recruitment
  • The Interview Process
  • Conducting the Interview
  • Assessment
  • Reference Checking
  • Drug Testing
  • Immigration
  • Benefits
  • New-Employee Orientation (aka On-Boarding)
  • Employee Handbooks
  • Federal Labor Laws
  • Performance Management
  • Discipline, Termination, Reductions in Force, and Exit Procedures
  • Transforming Your Management Team Into a Leadership Team
  • Conclusion
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