The Distance Manager: A Hands-On Guide to Managing Off-Site Employees and Virtual Teams

  • 3h 57m
  • Kimball Fisher, Mareen Duncan Fisher
  • McGraw-Hill
  • 2001
  • How do you know you’re getting peak performance from people whom you manage at another location?
  • How do you motivate and communicate with people who work off-site?
  • How do you coordinate the responsibilities of a virtual team?
  • How do you lead people who don’t report to you and may even work for another company?

As the nature of the workplace changes, more and more managers are confronting these challenges. The Distance Manager draws on the experiences of a cross-section of managers at every corporate level—men and women who have been thrust into the challenging world of distance managing and who have learned to do a tough job well. Some are sales managers, some are field managers, some are project managers. They work for large Fortune 500 corporations and for small technology start-up companies. Now you can benefit from their experience and hard-won wisdom as you discover the secrets of:

  • Inspiring and motivating individuals and teams from afar
  • Coaching for peak performance via e-mail, the telephone, teleconferencing and videoconferencing
  • Building a cohesive team comprised of workers in different locations
  • Managing projects from a distance
  • Using the Web to set up effective shared workplaces and files
  • Leading people who don’t report to you
  • Keeping work on track and on time
  • And much more!

About the Authors

Kimball Fisher and Mareen Duncan Fisher are co-founders of The Fisher Group, Inc., and have worked with many Fortune 100 companies toi implement high-performance management systems. They have consulted to clients in North America, Western Europe, Asia and Africa with companies such as Amoco, Apple Computer, Chevron, Corning, Delphi/Delco, Hewlett-Packard, Monsanto, Motorola, NBC, PepsiCo, Procter and Gamble, The Port of Seattle, Shell, and Weyerhaeuser. The Fishers have trained thousands of managers. They are widely published and are popular speakers on teams, leadership and organization design. Kimball Fisher is author of Leading Self-Directed work Teams and co-author of Tips for Teams.

In this Book

  • The Distance Manager—A Hands-On Guide to Managing Off-Site Employees and Virtual Teams
  • Introduction—Managing from a Distance
  • The Seven Competencies of an Effective Distance Manager
  • Five Things That Cripple the Effectiveness of the Distance Manager
  • What Employees Want from a Distance Manager
  • Six Types of Virtual Teams
  • The Distance Coach: Getting Peak Performance
  • Distance Team Building: Practical Tips for Building Effective Teams
  • Distance Training: Building Skills in Remote Sites
  • Building Trust from a Distance
  • Overcoming the Isolation of the Satellite Office
  • Managing Employees Who Work at Home
  • Leading People Who Don’t Report to You
  • The Necessity of Face-to-Face Meetings
  • Celebrating from a Distance
  • Setting Up a Virtual Office: The Basic Hardware and Communication Lines People Need
  • How to Use the Telephone
  • The Distance Manager’s Guide to Efficient Teleconferences
  • Videoconferencing: Technology and Table Manners
  • Managing by E-mail—Without Letting It Take Over Your Life
  • Using Web Tools: Effective Shared Workplaces and Files
  • Web Conferencing: Working with Whiteboards and Web Meetings
  • The Distance Sales Manager at Xerox
  • The Distance Project Manager at International Paper
  • The Distance Product Development Manager at Hewlett-Packard
  • The Distance Senior Manager at Weyerhaeuser
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