The Basics of Process Mapping
- 27m
- Robert Damelio
- CRC Press
- 1996
The Basics of Process Mapping is a quick and practical guide that:
- Explains the importance of process mapping in examining work flow and customer-supplier relationships, which is the foundation for appropriate improvements.
- Gives step-by-step instructions for creating and interpreting a relationship process map and a cross-functional process map, and reviews the commonly used flowchart.
- Accents the differences between a cross-functional process map, a relationship map, and a flowchart, providing detailed examples of why and how each is used in specific situations.
The Basics of Process Mapping is a cost-effective training tool for anyone interested in increasing the efficiency of their organization.
In this Book
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Why Map a Process?
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Flowcharting
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Process Mapping
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Relationship Maps
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Cross-Functional Process Maps
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Analyzing a Process
