The Accidental Manager: Get the Skills You Need to Excel in Your New Career
- 2h 55m
- Gary S. Topchik
- AMACOM
- 2004
Every day, people are promoted into the ranks of management . . . even if they never intended to become managers. They agree to their new responsibilities either to stay employed or to make more money. It is a universal phenomenon. But for these "accidental managers," it makes more sense to manage well than to manage badly, and this book tells them how.
Using examples and real-life case studies, The Accidental Manager gives readers the tools they need to make the most of their situation, showing them how to:
- Develop their people by having them work on their own and with others
- Actively listen in order to build trust and increase communication
- Give positive and constructive feedback to keep employees on track
- Motivate by providing the best possible environment for each team member
The book reveals the ten worst types of managers (and how to avoid being one of them), and features a special Management Assessment tool. The Accidental Manager gives managers the skills they need to shine in their new—accidental—positions.
About the Author
Gary S. Topchik is the managing partner of SilverStar Enterprises, Inc., a consulting firm specializing in management development. An internationally active speaker, he is the author of Managing Workplace Negativity.
In this Book
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You are an Accidental Manager (That's Okay)
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The All-Time Worst Manager List
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The Key to Success: "Doing Nothing"
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The Platinum Skill of Developing Your Team Members
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The Platinum Skill of Active Listening
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The Platinum Skill of Giving and Receiving Feedback
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The Platinum Skill of Creating a Motivational Climate
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How Organizations Can Turn Accidental Managers into Successful Ones
