Talk Less, Say More: 3 Habits to Influence Others and Make Things Happen
- 1h 30m
- Connie Dieken
- John Wiley & Sons (US)
- 2009
Talk Less, Say More is a revolutionary guide to 21st-century communication skills to help you be more influential and make things happen in our distracted, attention-deficit affected world. It's full of specific tips and take-aways to ensure that you're fully heard, clearly understood, and will ignite positive action in any business or social situation. You'll achieve more with less. Less wordiness. Less tune-out. Less frustration. You'll gain more time. More positive outcomes. More rewarding relationships.
Whether you're a business leader, emerging leader, or salesperson, you need to persuade others to succeed. This book will get you there. It will help you cut through distractions, demands, and information overload to get real results.
Author Connie Dieken coaches leaders to communicate with purpose. She'll help you instantly gain more power and influence while spending less time being tuned out. With this book's fast-paced, no-nonsense style, you'll discover Connie's Connect-Convey-Convince methodology. These three powerfully simple habits will help you:
- CONNECT with anyone to instantly capture their undivided attention
- CONVEY and nail information without overloading or confusing
- CONVINCE anyone to take the action you want and feel good about it
Communication is the single greatest challenge in business today. Talk Less, Say More will help you reach your A-game in interpersonal communication, giving you more power to change minds and inspire remarkable results—while talking less.
About the Author
Connie Dieken is the country's foremost Fortune 500 leadership communication coach, an Emmy Award–winning former television news anchor, and an inductee of the Radio/Television Broadcasters Hall of Fame. She is the founder and President of onPoint Communication, where she has guided thousands of leaders from organizations like Apple, Olympus, and McDonald's to be more influential and achieve positive results.
In this Book
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Introduction—Connect-Convey-Convince
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10 Signs You May Be a Weak Connector
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Why Connect?—Attention Management
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Stay in Their Moment—Be Fully Present
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Frontload—First Things Fast
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Goldilocks Candor—Get Ready to Rumble
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Connect Review and Action Plan—Engage to Manage Attention
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10 Signs You May Be a Weak Conveyor—(And Where to Turn to Conquer Them)
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Why Convey?—Information Management
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The Eyes Trump the Ears—Use the Dominant Sense
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Talk in Triplets—Tap into the Trilogy
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Tell Stories—Gain Longer Shelf Life
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Convey Review and Action Plan—Use Portion Control to Manage Information
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10 Signs You May Be a Weak Convincer—(And Where to Turn to Conquer Them)
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Why Convince?—Action Management
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Sound Decisive—Stop Babbling and Backpedaling
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Transfer Ownership—Create Commitment, Not Compliance
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Adjust Your Energy—Start Attracting, Stop Repelling
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Convince Review and Action Plan—Earn Commitment to Manage Action
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Putting it All Together—Connect-Convey-Convince
