Talent Disruption: People Are The Brands
- 2h 59m
- Alexander Mirza
- Business Expert Press
- 2024
This book proposes a solution to the human capital challenges faced by service industries amidst unprecedented labor shortages, and technological and geopolitical shifts. It offers a framework for diagnosing the root causes of talent disruption.
Talent Disruption provides a detailed roadmap and tools for building a talent engine powered by AI, big data, and analytics. The results are a growing talent pipeline, greater productivity, and higher profit margins.
About the Author
Alexander Mirza has 25 years experience in Fortune 500 corporations and start-ups. After Deloitte Consulting, he led strategy at Starwood and held senior management roles at Hilton, Ticketmaster, and Caesars. He subsequently served as CEO of Asia-based Cachet Hotels. Mirza holds degrees from Harvard Business School and Queen’s University at Kingston, where he was an Aga Khan Scholar.
In this Book
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Foreword
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Description
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Testimonials
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Talent Is the #1 Issue Facing Hotel CEOs
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Introduction—Global Talent Disruption
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The Brutal Facts—Rebuilding the Service Profit Chain
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Asset Right—Building Human Capital in an Era of High Finance
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Talent Valuation—Bringing Moneyball to Hospitality
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People First—Establishing a Culture of Ownership
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A New Talent Engine—Leveraging AI to Scale Human Capital
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Cross-Cultural Advantage—Rescuing Globalization
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Final Thoughts—Hospitality’s Great Reset
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Notes
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References
