Supplier Relationship Management: Unlocking the Hidden Value in Your Supply Base
- 7h 4m
- Jonathan O’Brien
- Kogan Page
- 2014
The supply base represents a wealth of opportunity that can bring significant value to an organization’s brand value, competitive position and future security.
This book discusses the process of Supplier Relationship Management (SRM) – a discipline used to strategically plan and manage interactions with suppliers. Jonathan O’Brien offers a practical and structured approach to understanding and implementing SRM. He explores how to get the most out of a supply base by identifying the most important suppliers, improving and measuring current relationships and what to do when a relationship changes.
Topics covered include: identifying the power of a supply base, comparing suppliers, Supplier Management (SM) versus SRM, measurement approaches, improvement processes, the role of category management, reducing risk, internal SRM strategies and the life of a supplier relationship.
About the Author
Jonathan O’Brien is CEO of Positive Purchasing Ltd., an international purchasing consulting firm and training provider. He has worked all over the world helping global organizations increase their purchasing capabilities. He is also the author of Category Management in Purchasing and Negotiation for Purchasing Professionals (Kogan Page).
In this Book
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Supplier Relationship Management—Unlocking the Hidden Value in Your Supply Base
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Preface
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Introduction
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What we need from our suppliers is…
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Five good reasons to get close to our suppliers
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Introducing the orchestra of SRM
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Segmenting the supply base
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Supplier performance measurement
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Building a supplier performance measurement system
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Acting upon measurement
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Supplier improvement and development
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Supplier management
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Contract management
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Relationship management
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Supply chain management
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Strategic collaborative relationships
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Innovation from suppliers
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The orchestra of SRM is ready to play
