Six Sigma for Business Excellence: A Manager's Guide to Supervising Six Sigma Projects and Teams
- 3h 36m
- Penelope Przekop
- McGraw-Hill
- 2006
The Six Sigma process excellence program, based on Johnson Johnson's unique approach Six Sigma for Business Excellence shows managers at all levels of Six Sigma proficiency how to create a process excellence program that addresses both company goals and day-to-day operations. Using Johnson Johnson's Process Excellence Program as a model, Johnson Johnson's director of quality, Penelope Przekop, walks readers through the real world of implementing a Six Sigma program. Examples and insights from Johnson Johnson as well as other Six Sigma companies detail:
- How to apply Six Sigma principles and techniques immediately with little supervision from senior managers or black belts
- How to resolve communication issues between management and the Six Sigma team
- Ways to become a Six Sigma champion without assistance from senior management or black belts
- Methods and tools that managers at all levels can incorporate into their departments, improving quality and performance from the inside out
About the Author
Penelope Przekop is director of Global Quality Management for the Benefit-Risk Management organization within the Johnson & Johnson Pharmaceuticals Group. She is a popular guest speaker for groups including the International Quality and Productivity Center and the Center for Pharmaceutical Training.
In this Book
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Six Sigma for Business Excellence—A Manager’s Guide to Supervising Six Sigma Projects and Teams
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Introduction
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Understanding the Key Concepts of Six Sigma
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Six Sigma Tools and Deliverables for the Self-Empowered Manager
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Advantages of Adopting Six Sigma Concepts
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Creating a Personal Management Framework to Support Implementation of Six Sigma
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Focusing on Process
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Customer Focus and Collaboration
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Using Data to Manage within Your Scope
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Strategic Planning for Quality: Pulling It All Together Before You Begin
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Traditional Six Sigma: The 3,000-Foot View
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Learning from Traditional Six Sigma Applied to Manufacturing
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Learning from Traditional Six Sigma Applied to Nonmanufacturing or Service Industries
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Management Perceptions of Six Sigma
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Creating a New Breed of Six Sigma Leaders
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Sources
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