Results-Based Leadership

  • 3h 50m
  • Dave Ulrich, Jack Zenger, Norm Smallwood
  • Harvard Business Press
  • 1999

A landmark book, Results-Based Leadership challenges the conventional wisdom surrounding leadership. Authors Ulrich, Zenger, and Smallwood--world-renowned experts in human resources and training--argue that it is not enough to gauge leaders by personal traits such as character, style, and values. Rather, effective leaders know how to connect these leadership attributes with results. Results-Based Leadership shows executives how to deliver results in four specific areas: results for employees, for the organization, for its customers, and for its investors. The authors provide action-oriented guidelines that readers can follow to develop and hone their own results-based leadership skills. By shifting our focus to the connection between the attributes and the results of leadership, this perceptive new guide fundamentally improves our understanding of effective leadership. Results-Based Leadership brings a refreshing clarity and directness to the leadership discussion, providing a hands-on program to help executives succeed with their leadership challenges.

About the Authors

Dave Ulrich is a professor at the School of Business at the University of Michigan, where he codirects Michigan's Human Resource Executive Program. He is the author of the bestselling Human Resource Champions (HBS Press).

Jack Zenger is president of Provant, an organizational and performance improvement firm, and prior to that cofounded Zenger-Miller, a leading management and leadership development company. He is a coauthor of the best-selling Self-Directed Work Teams: The New American Challenge.

Norm Smallwood is CEO of Results-Based Leadership, a Provant Company, which provides a variety of leadership solutions that apply this book's principles with a focus on measureable increases in shareholder value. He is a coauthor of Real-Time Strategy.

In this Book

  • Results-Based Leadership
  • Foreword
  • Chapter 1: Connecting Leadership Attributes to Results
  • Chapter 2: Defining Desired Results
  • Chapter 3: Employee Results: Investing in Human Capital
  • Chapter 4: Organization Results: Creating Capabilities
  • Chapter 5: Customer Results: Building Firm Equity
  • Chapter 6: Investor Results: Building Shareholder Value
  • Chapter 7: Becoming a Results-Based Leader
  • Chapter 8: Leaders Building Leaders