Real Process Improvement Using the CMMI
- 4h 56m
- Michael West
- CRC Press
- 2004
Real Process Improvement Using the CMMI provides real-world concepts and techniques for CMMI-based process improvement that are as effective as they are innovative. Professionals at all levels—from systems engineers to CEOs—will find a wealth of practical guidance and new ways to look at model-based process improvement, resulting in benefits for large and small organizations in many environments. Using plain language and enlightening illustrations, the author identifies the most critical concepts of the CMMI, and details how to turn these concepts into real process improvement.
About the Author
Michael West’s career in software and information technology spans 20 years. He has worked in a wide variety of technical and managerial positions, and is SEI-trained in both the Software CMM and the CMMI. Mr. West worked in the field of CMM/CMMI-based software process improvement as an employee of Xerox Corporation and Computer Sciences Corporation (CSC). In 2001, Mr. West and a colleague formed Natural SPI, a consulting firm that provides expert process improvement consulting services. He has enabled multiple software and systems organizations to achieve coveted CMM maturity level ratings.
In this Book
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Real Process Improvement Using the CMMI
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Foreword
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Introduction
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News Flash! There is a Level 1!
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The Role of Roles
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Managing the Process Improvement Project
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Process Improvement Strategies that Work
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Five Critical Factors in Successful Process Definition
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Acquiring Process Expertise and Tools
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Effective Change Leadership for Process Improvement
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Process Improvement Myths and Methodologies
