Radical Collaboration: Five Essential Skills to Overcome Defensiveness and Build Successful Relationships
- 4h 49m
- James W. Tamm, Ronald J. Luyet
- HarperCollins
- 2004
Collaborative skills have never been more important. At work, you can't afford to be defensive, hostile, or even too cynical. It's never easy, but getting along with your colleagues or customers is imperative, whether you're on a long-term assignment, a temporary project, or a virtual team where you're connected to colleagues only by cell phone and e-mail.
Radical Collaboration: Five Essential Skills to Overcome Defensiveness and Build Successful Relationships is a how-to manual for anyone who wants to be more skillful at building relationships, both professional and personal. James W. Tamm and Ronald J. Luyet will show you how to gently look inside yourself for the answers, with page after page of thoughtful exercises and probing tools that will increase your skills. The four introspective skills you will learn are: Collaborative Intention, Truthfulness, Self-Accountability, and Self-Awareness and Awareness of Others.
You also have to get what you need from the world around you. That's why Radical Collaboration teaches a critical fifth skill: Problem Solving and Negotiating. Tamm and Luyet teach you how to negotiate using the highly effective interest-based approach to problem solving.
At the heart of the book is a theory of human relationships called Fundamental Interpersonal Relations Orientation, or FIRO. It explains how unmet emotional needs can sabotage our efforts to collaborate.
Are you are defensive and fearful? Is that preventing you from collaborating? Use the exercises in this book to identify your habits, and then learn how to moderate them. You will quickly become more effective at work and at home.
About the Author
James W. Tamm is a former judge and an expert on dispute resolution and building collaborative relationships. He is currently managing director of the international consulting firm Business Consultants Network, Inc.
In this Book
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Radical Collaboration—Five Essential Skills to Overcome Defensiveness and Build Successful Relationships
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Preface
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The Five Essentials
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Attitude and intention—Staying in the Green Zone
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Hey, Buzz Off!…—I Am Not Defensive!
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Unhooking Your Buttons—Un-Hook: To Free From A Habit Or Dependency.
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The Grand Simplifier
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Listening—The Most Often Taught Unused Skill
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Making Choices and Taking Responsibility for Them
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Understanding Your Own Behavior in Relationships
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Rigidity Is the Enemy
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Breaking Free Of the Past One Thought At a Time
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Strategies for Collaborative Success
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We’ve Got A Problem; Now What Do We Do About It?—(An Overview of the interest-Based Approach to Negotiating)
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How Do We Get Started?—(Deciding What Process to Use, and Helping People Feel included)
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What Really Is Our Problem?—(Defining the Issues That Need to Be Resolved Together)
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What Does Everybody Really Need?—(Understanding the Underlying interests)
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What Should We Do If We Can’t Reach A Solution?—(Developing a Contingency Plan)
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Now We Get To the Fun Part!—(Inventing Creative Solutions)
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Putting the Puzzle Together—(Reaching Closure)
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Get Real... 15 Things You Can Do To Day to Improve Your Ability to Be in a Relationship
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Research Report
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List of FIRO Theory-Related Materials
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Notes
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Searchable Terms