Practical Facilitation: A Toolkit of Techniques

  • 8h 52m
  • Christine Hogan
  • Kogan Page
  • 2003

A facilitator helps groups of people to enable them to interact more effectively in a wide range of situations and occupations, including workplaces, organizational planning, leisure and health activities and community development. Facilitation is an emerging and exciting profession.

Practical Facilitation is an essential toolkit for new and experienced facilitators, managers, consultants, staff developers, innovators, social and community workers and students.

The book provides a stimulating and readable coverage of a broad range of proven, practical and innovative techniques from around the world including:

  • consulting with clients and designing workshops;
  • beginning and ending workshops effectively;
  • strategies for new and experienced facilitators;
  • managing inappropriate behavior and difficult situations;
  • facilitating cross-cultural groups and diversity issues;
  • uses of music, storytelling, metaphors, visual techniques and outdoor learning;
  • processes for planning, problem solving, creative thinking and decision-making;
  • using technology to facilitate geographically dispersed teams;
  • processes for community participation and restorative justice;
  • techniques for evaluating workshops;
  • on-going professional development and maintenance for facilitators.

The book is a companion volume to Understanding Facilitation: Theory and Principles and together they provide a synthesis of current theory and practice of facilitation.

About the Author

Christine Hogan is a professional facilitator and educator. She is committed to helping people learn how to facilitate and to fostering innovations in facilitation through reflective practice, networking and research. Her extensive consultancy work in Australia and Asia focuses on personal, organizational and community development. She was a senior lecturer in Human Resource Development in the School of Management, Curtin University of Technology in Perth, Western Australia, for 13 years and is now a senior adjunct research fellow and international consultant.

In this Book

  • Consulting with Clients
  • Beginning a Workshop: Contracting, Icebreakers and Developing Trust
  • Basic Facilitation Toolkit
  • Processes to Involve all the Senses
  • Cross-Cultural and Diversity Issues
  • Difficult Situations
  • Creative and Reflective Journal Processes
  • Facilitating Meetings
  • Planning Processes
  • Facilitating Creativity
  • Problem Solving and Decision Making
  • Developing Workable Relationships
  • Facilitating Outdoor Learning
  • Facilitating Distributed Teams using Technology
  • Facilitating Endings
  • Evaluation
  • Ongoing Learning and Maintenance
  • Contacts and References
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