Planning and Managing Change

The ability to manage change has become a key competency for those seeking to enhance either personal or corporate efficiency and effectiveness. Planning and Managing Change provides a structured and practical approach to dealing with change. This course teaches the importance of proactively managing change and avoiding the knee-jerk reactions that undermine efforts to deal with the organizational and human issues that accompany change.

Students will learn how to:

• Manage the process, content and human dynamics of change
• Help others move successfully through the change process
• Diagnose the impact of change
• Identify how to engage the support of others
• Determine key success factors for evaluating change effectiveness
• Monitor change implementation
• Plan and manage change to enhance adaptability and ensure continuous learning

About the Author

Vivette Payne is a consultant and writer who specializes in organization, team, and personal development. Her expertise includes leadership coaching, team building, the custom design and delivery of leadership and other skill development programs, and facilitating planning and strategy development. Vivette also works with organizations to design human resource systems that enable greater competitiveness and organizational effectiveness. She partners with a network of associates to bring clients a depth and range of expertise in organization, team, and personal development.

Payne is the author of First-Level Leadership: Supervising in the New Workplace, which has become a top-selling Self-Study course. She is also the author of The Team Building Workbook, published by AMACOM. She serves as an advisory editor for the American Management Association and developed the AMA's training seminar, Planning and Managing Organizational Change. Payne was recently listed in the National Register's Who's Who in Executives and Professionals for achievement in her field. She holds a bachelor's degree in psychology and a master's degree in organization development.