Performance Basics, 2nd Edition

  • 3h 15m
  • Joe Willmore
  • Association for Talent Development
  • 2016

Understanding performance improvement is imperative.

Have you noticed the trend toward performance in your profession? It’s happening around the world. With organizations placing greater emphasis on results and accountability, having knowledge of performance is critical.

In the revised second edition of Performance Basics learning strategist Joe Willmore guides you through human performance improvement—or HPI—and delves into major changes in performance analysis. See the Performance DNA process you know from ATD’s Human Performance Improvement program at work and discover why focusing on performance improvement is so important to organizational success.

How do I conduct a front-end analysis? When should I focus on accomplishments? What is the importance of root cause analysis? And when do I administer formative, summative, and ROI analyses? If you’re grappling with any of these questions, you’ll find answers and step-by-step guidance inside.

Get the results you need to generate organizational improvement and ensure you’re ready for your foray into performance consulting. You’ll find this book to be a useful tool.

About the Author

Joe Willmore is president of the Willmore Consulting Group, a performance consulting firm located near Washington, D.C. He has more than 35 years’ consulting experience with a wide range of clients, including the World Bank, Intelsat, Lockheed Martin, the U.S. Navy, Booz Allen Hamilton, and the Smithsonian Institution. He has served on ATD’s board of directors and held other leadership positions within ATD and other professional societies.

In this Book

  • The Big Picture: Why Focus on Performance Improvement?
  • What is Performance Consulting?
  • Human Performance Improvement is Business Focused
  • Performance Consulting Focuses on Accomplishments
  • Performance Consulting Finds the Root Cause
  • Performance Consulting Does Not Jump to Conclusions
  • Performance Consulting Solves Problems
  • Evaluating Results: The Real Test of Performance
  • Putting it All Together