Performance Appraisals: Strategies for Success
- 3h
- Diane Arthur
- AMACOM
- 2008
Performance appraisals are a critical tool for aligning employee performance with the goals of the organization. They also provide a key point of contact between managers and their people. Yet there are few tasks managers dread more. This new Self-Study course will equip you to meet this managerial challenge with confidence and enthusiasm. Learn how you can make the performance appraisal process deliver maximum value to both the organization and employees.
Gain the skills to:
- Assess past performance and set achievable objectives
- Prepare a written performance review following a seven-step format
- Ensure a successful face-to-face meeting
- Create career development plans that support organizational and personal goals
Assessments, diagrams and checklists help you gain a thorough understanding of the performance appraisal process and your role at every stage. Real-world scenarios illustrate common situations and let you listen in on sample conversations. Clear, step-by-step instructions help you write the performance review document and prepare for the critical face-to-face meeting. Throughout the course, exercises give you the opportunity to apply what you learn directly to your own performance appraisal situation.
Learn how to:
- Communicate the benefits and uses of the performance appraisal process
- Establish standards of performance
- Deal with disciplinary issues and documentation
- Coach employees to improve performance
- Identify key elements in creating and maintaining a motivating atmosphere
- Build relationships and monitor performance with remote employees
In this Book
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Performance Appraisals—Strategies for Success
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Introduction
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Pre-Test: Performance Appraisals— Strategies for Success
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The Performance Appraisal Process—An Overview
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Coaching and Counseling
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Establishing Standards of Performance
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Preparing for Performance Appraisal Meetings
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The Written Evaluation
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Conducting the Performance Appraisal Meeting
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Special Topics in Performance Appraisal
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Bibliography
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Post-Test: Performance Appraisals—Strategies for Success
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