People Styles At Work . . . And Beyond: Making Bad Relationships Good and Good Relationships Better, Second Edition
- 3h 54m
- Dorothy Grover Bolton, Robert Bolton
- AMACOM
- 2009
At work, and in other spheres of life, how well you relate with others affects your ability to get things done. What you may not realize is that all people exhibit one of several different behavioral "styles," which determine how they think, make decisions, communicate, manage time and stress, and deal with conflict. By understanding which "people style" you're dealing with, you can establish rapport with someone more easily, become more persuasive, and avoid miscommunication and the possibility of rubbing someone the wrong way.
People Styles at Work ... And Beyond reveals the strengths and weaknesses of each style, includes a self-assessment for determining which style you are, and presents a proven approach you can use to:
- Identify the best ways to work with others based on their body language and behavior
- recognize how you come across to coworkers
- make small adjustments that will dramatically increase the quality and productivity of your interactions
- find common ground with different people
- relate less defensively and more effectively-no matter how others act
Now including all new material on personal relationships, parenting, and more, this is the ultimate guide that has helped hundreds of thousands of people make even their most difficult relationships much more productive and pleasant.
In this Book
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No Wonder We Have People Problems
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People Are More Predictable than You Might Think
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What's Your Style?
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Two Keys to Understanding People
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See Yourself as Others See You
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The Driving Style and the Expressive Style
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The Amiable Style and the Analytical Style
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Make the Most of Your Gifts
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Backup Styles: Extreme, Inappropriate, and Inflexible Behavior
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Coping with Backup Behavior
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The Style Flex Solution to People Differences
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Four Steps to Better Relationships
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How to Identify Someone's Style
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Flexing in Special Situations
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Three Keys to Good Relationships
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The Art of Loving Someone Very Different from Yourself
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Style-Based Parenting
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