People Risk Management: A Practical Approach to Managing the Human Factors that Could Harm Your Business
- 7h 48m
- Keith Blacker, Patrick McConnell
- Kogan Page
- 2015
The collapse of major corporations during the global financial crisis, major accidents, and strategic mistakes resulting from mismanagement, have highlighted the crucial role that bad decision making has in creating disasters. People are at the core of corporate success and failure. Researchers in behavioral psychology have discovered that individual persons and groups are not good at making decisions as they fall prey to human biases, giving rise to the term "people risk."
Risk management experts Keith Blacker and Patrick McConnell provide a business-friendly introduction to behavioral psychology, explaining how biases, illusions, and conflicts of interest can lead board members, managers, and employees to make potentially disastrous decisions. Using case studies and examples, the authors demonstrate how crucial people risk management is and how ineffective risk management can create crises. They also offer practical tips and tools for changing the culture and structure of organizations to better align people risks with corporate values and provide advice on managing the roles and responsibilities of those directly involved in overseeing risk and people management.
About the Authors
Dr. Keith Blacker is an expert in risk management with nearly thirty years' experience. A former lecturer at Henley Management College, UK, he has also served as a consultant to a range of major banking and insurance companies internationally.
Dr. Patrick McConnell taught at Macquarie University Applied Finance Centre (MAFC) in Sydney, Australia and at Trinity College, Dublin, Ireland delivering masters level risk management courses. With over thirty years' experience in IT and risk management, he has been consulted by a number of major banks and corporations.
In this Book
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People Risk in Context
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Definition and Models of People Risk
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The Human Dimension of People Risk
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Case Studies in People Risk
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People Risk Management Framework
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People Risk in the Boardroom
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The Influence of Organizational Culture
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Roles and Responsibilities
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Improving Decision-Making
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Personal Responsibility
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Conclusion
