People-Centric Skills: Interpersonal and Communication Skills for Financial Professionals, 2nd Edition
- 3h 26m
- Danny M. Goldberg
- John Wiley & Sons (US)
- 2020
Use your interpersonal and communication skills as a financial professional to work successfully with clients
Embark on a journey to further develop your career when you read People-Centric Skills: Interpersonal and Communication Skills for Financial Professionals, 2nd Edition. Business leaders consider employee communication skills and critical thinking abilities as essential elements for success. In their work, all professionals must communicate clearly and rely on their interpersonal skills to be successful.
This second edition of People-Centric Skills shares the fictional story of Dalton Zimmer, executive coach and public speaker. Dalton, all the while juggling his business, kids and social life, provides coaching and communication strategies for handling challenging situations faced by his clients.
This insightful narrative will help you expand communication and soft skills as a CPA, auditor, financial planner or other financial professional.
As Generation Z is entering the work force, the communication gap between Z and Boomers or Generation X is widening significantly. New to the second edition, you’ll find a discussion of communication between generations and how to bridge them as a financial professional.
You can be a more people-centric leader as you engage with a wide range of clients and associates. This book can be a first step to improving interpersonal and communication skills as you continue to develop in your career.
About the Author
Danny M. Goldberg is the founder of GoldSRD, a leading provider of staff augmentation, executive recruiting, and its main pillar service, professional development. He is a well-known speaker throughout the world, working with numerous Fortune 1000 companies and hundreds of professional associations. Danny has over fifteen years of internal audit experience, including numerous leadership roles and leading/assisting in building three departments from the ground up. Danny is also well-published, including annual articles in many trade magazines, such as ISACA Journal, Dallas Business Journal, and the Audit Report.
David Marantz is a voice talent and Earphones Award-winning narrator.
In this Book
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The People-Centric Journey Begins Anew
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Reading Through People
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Emotional Intelligence
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Different Points of View: Using Self-Awareness and Empathy Effectively
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Wrong Mode = Wrong Mood: Determining the Optimal Mode of Communication
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Influencing Change Throughout any Business
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Projecting the Real You: Public Speaking
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Coaching and Mentoring
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Presentation Skills and Body Language
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Thinking Quickly on Your Feet
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Coaching and Mentoring, Revisited
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Crisis Management
