Organization Development: A Data-Driven Approach to Organizational Change

This hands-on guide--for planning, diagnosing, implementing, and evaluating organization development interventions--gives scientifically based information, tools, suggestions, and guidelines for those who must manage the human side of change.

In Organization Development, leading experts and pioneers:

• Present a unified framework for understanding OD
• Demonstrate OD's effectiveness for improving individual and organizational performance
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• Specify what types of goals, values, practices, and interventions should (and should not) represent OD

You'll gain a clear understanding of the processes, approaches, and strategies that have been proven to work in managing organizational change. Plus, you'll get a wealth of charts, materials, and checklists, as well as useful practice tips.

About the Editors

Janine Waclawski is a principal consultant in the Management Consulting Services line of business at PricewaterhouseCoopers, LLP. She was formerly a principal at W. Warner Burke Associates, Inc., for eight years. She has also worked for IBM in corporate personnel research and for the director of training in the Department of Investigations of the City of New York. She specializes in using surveys and multisource feedback for organizational change and executive development. She is also an adjunct professor at Columbia University and has taught at Hunter College in New York. Waclawski received her bachelor’s degree in psychology from the State University of New York at Stony Brook and her master’s and doctoral degrees in organizational psychology from Columbia University. She received the prestigious ASTD Donald Bullock Memorial Dissertation Award for her research on large-scale organizational change and performance. She has published more than twenty articles, with a primary emphasis on data-driven methods for organization development and change in a wide variety of journals. She was the editor of Real World, a quarterly publication in The Industrial-Organizational Psychologist (TIP), a professional journal, from 1998 to 2001. Actively involved in several professional organizations, Waclawski serves on several journal editorial boards and has been an invited speaker, panel chair, and discussant at many national and international conferences. Her most recent book, Designing and Using Organizational Surveys, written with Allan Church, was published by Jossey-Bass in 2001.

Allan H. Church is director of organization and management development at PepsiCo. He specializes in designing customized multisource feedback systems and large-scale diagnostic surveys for organization development and change. Previously, he was employed at PricewaterhouseCoopers, LLP, in the management consulting services line of business. Prior to that, he spent nine years at W. Warner Burke Associates, Inc., and three years at IBM in the Personnel Research and the Communications Research departments. He is an adjunct professor at Columbia University and a Distinguished Visiting Scholar in the College of Business, Technology, and Professional Programs at Benedictine University. Church received his bachelor’s degree with a double major in psychology and sociology from Connecticut College and his M.A., M.Phil., and Ph.D. degrees in organizational psychology from Columbia University. He has published more than ten book chapters and more than one hundred articles. With David Bracken and Carol Timm- reck, he is coeditor of The Handbook of Multisource Feedback ( Jossey- Bass, 2001). From 1998 to 2001, Church served as editor of both The Industrial-Organizational Psychologist (TIP) and the Organization Development Journal; currently, he is associate editor of the International Journal of Organizational Analysis, general editor of Human Resource Development International, and OD Forum field editor for the American Society for Training and Development (ASTD) publication Performance in Practice.