Operational Empowerment: Collaborate, Innovate, and Engage to Beat the Competition

  • 4h
  • Shawn Casemore
  • McGraw-Hill
  • 2016

In today’s competitive global environment, it takes more than the pursuit of operational excellence for a business to succeed. If you want to maximize your potential, improve your productivity, and increase your profits - for the long haul - you need to engage your people who offer the best ideas, sharpest insights, and smartest solutions available. In other words, you need to empower your employees.

This practical guide from an experienced leader in Operational Management fuses traditional operational tactics with the popular growing field of employee empowerment. This unique, integrated approach has proven to be the best method for surviving in the toughest of markets - and beating the competition at their own game.

With Operational Empowerment, you can:

  • Build a continuous improvement community that works for everyone
  • Help your employees connect with a powerful shared vision
  • Transform your culture and drive innovation from within
  • Repeat and sustain peak performance and productivity
  • Transition from thinking to doing
  • Focus on what your customers and employees really want
  • Tap into the greatest resource you will ever have: your people

Instead of looking for inspiration in other businesses’ best practices, author Shawn Casemore urges you to seek ideas and solutions internally - by engaging your own employees and challenging them to consistently introduce improvements that make their jobs easier, and your organization more productive. You’ll learn how to implement a structured approach to performance and productivity that disrupts the silo mentality, drives innovation, encourages collaboration, and empowers employees - to reach even higher levels of operational excellence. Along the way, you’ll find illuminating case studies of the world’s most empowering employers, from Black & Decker and PepsiCo to McDonald’s and Amazon. And you’ll discover proven strategies to turn simple human connections into company-wide initiatives that will inspire every employee to be the best they can possibly be.

More than any other management guide, Operational Empowerment shows forward-thinking leaders how to build a continuous improvement community that thrives on personal engagement - and survives on commitment and autonomy.

In this Book

  • Operational Empowerment─Collaborate, Innovate, and Engage To Beat the Competition
  • Introduction
  • Join the Operational Empowerment Community!
  • The Power Is in the People Misconceptions─That Reduce Operational Performance
  • Operational Building Blocks─A Foundation for Growth and Profitability
  • Leading with Leverage─What the C-Suite Doesn’t Know and How It Hurts Them
  • Strategic Strings─Helping Employees Connect with Your Vision
  • Engage the Masses─Building a Continuous Improvement Community
  • Hit the Ground Running─How to Increase Velocity for Rapid Results
  • The Value Connection─What Your Customers and Employees Really Want
  • One Big Happy Family─Suppliers, Your Untapped Resource
  • Working Toward a Common Goal─Nurturing Internal Collaboration
  • Innovation Where You Least Expect It─Tapping into Unexpected Sources and Strategies
  • The Innovation Approach─From Conception to Outcome
  • Empowerment Imperative─Transitioning from Thinking to Doing
  • Notes
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