Next Generation Business Handbook: New Strategies from Tomorrow's Thought Leaders
- 26h 1m
- Subir Chowdhury
- John Wiley & Sons (US)
- 2004
Next Generation Business Handbook offers strategies for the next generation of business success from the best business schools around the world.
- Presents fresh ideas from the young, up-and-coming business thinkers and experts from the world's best business schools.
- Coverage of topics like career imprinting and operating in a virtual workspace that are receiving increased attention in organizations.
- Organized around Chowdhury's "next generation business model."
About the Editor
Subir Chowdhury is chairman and CEO of American Supplier Institute (ASI) Consulting Group—the world leader on Six Sigma and Quality Leadership implementation consulting and training. A respected quality strategist, Chowdhury's clients include global Fortune 100 companies as well as small organizations in both the public and private sectors. Hailed by the New York Times as a "leading quality expert," Chowdhury is the author of 11 books, including international bestseller The Power of Six Sigma, which has been translated in more than 20 languages and has sold more than a million copies worldwide. Chowdhury's Design for Six Sigma (DFSS) is the first book on the topic and is credited with popularizing DFSS philosophy in the United States. His most recent books include Organization 21C: Someday All Organizations Will Lead This Way and The Power of Design for Six Sigma. His Management 21C was selected as the Best Business Book of 1999 by Amazon.com in the U.K. and translated into more than ten languages.
In this Book
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Leadership
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Introduction
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The Effective Leader
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Using Organizational Culture as a Leadership Tool
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Leadership and Innovation
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Leadership and Destructive Self-Confidence
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Leading by Analogy
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Career Imprinting and Leadership Development
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Leading by Doing
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Leadership to Improve Performance
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Managing Leadership Images
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Leadership in the Virtual Workplace
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Leadership in a Branded World
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Managing a Self-Managed Team
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The Merchandising of Leadership
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Strategy
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Introduction
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Quality Strategy
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Competing on Social Capabilities
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Dynamics of Competitive Interaction
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Strategic Advantage and the Dynamics of Organizational Competence
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To Plan or Not to Plan?
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Mastering Strategic Renewal
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Value Creation in the Networked Economy
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Global Strategy in an Internet Era
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Symbiosis or Parasitism?
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Globalization and Management Attention
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Strategy Dynamics for Nonprofit Organizations
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Customer Management
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Introduction
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Understanding Customer Needs
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Strengthening Customer Relationships
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Building Customer Interface
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Avoiding Traps in Customer Relations
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Customer Relations Online
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Customer Experience
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Coping with Critical Criticism
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Growing Pains
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Persuading with Emotions
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Strategic Customer Management
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Designing Supply and Distribution Channels
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Managing Global Customers
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Entrepreneurship
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Introduction One
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Introduction Two
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The Effective Entrepreneur
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Entrepreneurial Opportunities
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Nature of Entrepreneurship
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New-Venture Finance
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Untangling Service-for-Equity Arrangements
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Business Planning
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Playing Entrepreneurial Judo
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Success for New Ventures
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Entrepreneurial Mind-Set in Multinational Corporations
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Sustaining Rapid Growth
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Income Disparity and Entrepreneurship
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People Management
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Introduction
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Talent-Management System
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Living Strategy
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Changing Foundations of People Management
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Returning Human to HR Management
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Change Management and HR Practices
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What Really Matters in HR Management?
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The Four Thrusts Driving Corporate Renewal
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Creating the Family-Friendly Organization
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Transforming the Process of Staffing Toward Innovation
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How Old You are May Depend on Where You Work
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Tomorrow's Global Workforce
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Networked Business
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Introduction
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The Power of Networked Business
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Managing Networked Organizations
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Beyond "Synergies"
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From Extended Enterprise to Orchestrating a Team of Companies
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Digital Networked Business
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Strategic Connections
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Technological Mediation as Strategy
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Seamless it Alignment
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Seizing the Value of Online Auctions
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Building a Platform for e-business
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Notes
