MIT Sloan Management Review Article on Why People Believe in Their Leaders - or Not

Credibility hinges on perceptions of competence and trustworthiness.

Leadership is the relationship between people who aspire to lead and those who choose whether or not to follow. And it hinges on the leader’s credibility, which is difficult to build and easy to lose.

But what’s at the heart of credibility?

About the Author

Daniel Han Ming Chng is an associate professor of management at China Europe International Business School in Shanghai, China, where Tae-Yeol Kim is the Philips Chair in Management. Brad Gilbreath is a professor of management at Colorado State University-Pueblo Hasan School of Business in Pueblo, Colorado. Lynne Andersson is an associate professor of human resource management at Temple University’s Fox School of Business in Philadelphia.

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