MIT Sloan Management Review Article on Why Digital Transformation Needs a Heart

If used unwisely, digital forces could transform businesses in ways that will have negative long-term implications for both companies and workers.

“Within the next five years, how will technology change the practice of management in a way we have not yet witnessed?”

We cannot forget that it is people who make companies work. The vision of management in five or ten years should be one where computers help employees to collaborate fluidly, make decisions scientifically, and manage better with automation than they ever could without it.