MIT Sloan Management Review Article on Who Gets What When Supply Chains Are Disrupted?

When companies cannot meet the full demands of their customers, leaders need to set clear decision criteria and the mechanisms to back them up.

When disaster strikes, suppliers, original equipment manufacturers, and retailers may find that they cannot offer all their products or fulfill all their customer orders. They must decide who gets what. But how?

About the Author

Yossi Sheffi is the Elisha Gray II Professor of Engineering Systems at MIT and director of the MIT Center for Transportation and Logistics. He’s the author of The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage (MIT Press, 2005) and The Power of Resilience: How the Best Companies Manage the Unexpected (MIT Press, 2015). MIT Press is offering both books for free during the pandemic. Sheffi’s website is https://sheffi.mit.edu.

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