MIT Sloan Management Review Article on When Employees Speak Up, Companies Win

Business headlines suggest that employees are speaking up more than ever. Activist employees are calling out their companies over where and with whom they do business, burned-out employees are asking for more and more unique work-life accommodations, and concerned employees are raising questions about hiring practices and promotion decisions in light of institutional biases. Often, these instances of speaking up — called employee voice behaviors — result in an embarrassingly public airing of organizational issues.

About the Author

Ethan Burris is a professor of management and the Chevron Centennial Fellow at the McCombs School of Business at the University of Texas at Austin. Elizabeth McCune is director of employee listening systems and culture measurement at Microsoft. Dawn Klinghoffer is the head of people analytics at Microsoft.

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