MIT Sloan Management Review Article on The Trust Problem That Slows Digital Transformation

Pick up any industry or professional publication and you’ll be deluged with articles extolling the value of digital transformation. Supporters tout new capabilities as do-or-die. “All companies must become tech companies” is a common refrain. “Organizations that speed their decision intelligence capabilities will survive, and those that don’t will fail” is another.

Count me among those who are excited for this messaging. I see enormous potential for new digital capabilities to improve business performance, create more satisfying jobs, and solve some long-standing issues that have proven beyond the reach of methods typically employed today.

About the Author

Thomas C. Redman (@thedatadoc1) is president of New Jersey-based consultancy Data Quality Solutions and coauthor of The Real Work of Data Science: Turning Data Into Information, Better Decisions, and Stronger Organizations (Wiley, 2019).

Learn more about MIT SMR.