MIT Sloan Management Review Article on The New Role for Managers in Workplace Learning

Skills are the currency of the expertise economy, and managers have a vital role for building successful learning cultures.

What’s the biggest threat facing businesses today? When PricewaterhouseCoopers polled CEOs across the world about this at the end of 2018, the top three responses were virtually tied: overregulation, policy uncertainty, and availability of key skills. The data shows that for many global leaders, the concern over skill gaps outranks trade conflicts, cyber threats, geopolitical uncertainty, and other issues that regularly dominate the news cycle.

To me, this finding came as little surprise. As chief learning officer of Degreed and coauthor of The Expertise Economy, a book about the urgent need to upskill and re-skill the workforce, I travel across the world working with businesses and professional organizations. Executives are worried about how to build an agile workforce that’s constantly developing new skills so that they can respond to the changing technologies and dynamics of business.

About the Author

Kelly Palmer (@kellylpalmer) is chief learning officer of Degreed and coauthor of The Expertise Economy.

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